To find the status of your order, please visit My Orders Page under my account and click on the specific order number you are interested in tracking.

Click here to reset your password.

Navigate to our Returns and Exchanges section on the website. Click here.

Navigate to our Returns and Exchanges section on the website. Click here.

Oneiro was created to deliver high-quality, clean, and effective self care products that are as good for you and your pets as they are for the planet.

Crafted with a heritage of love, family, and nature, our products provide a luxurious experience, fostering a healthier lifestyle while promoting environmental stewardship. With Oneiro, you are investing in a self-care experience that values your well-being, your loved ones, your furry friends, and the planet we all share.

At Oneiro, we are committed to providing you with safe, highly effective, eco-conscious self-care and dog care products of the highest quality. We source only all natural and naturally-derived ingredients, such as bergamot, lemongrass, mandarin, lavender, and pepper seed extract for scents, and shea butter, rice bran, oat extract, and sugarcane for skin benefits. Synthetic additives are never used in our products as they do not meet our quality standard.

Our "Clean List" surpasses that of the FDA and any other U.S. regulator. We ban over 1400 ingredients to avoid harmful chemicals and follow strict health and safety standards. We prioritize your well-being and our planet's health.

We observe the largest ban of toxic chemicals as set by the EU, and the US, and work closely with our chemists in New Jersey to keep the toxic ingredients out of our products.

We ban Sulfates (except SLES) Parabens, Formaldehyde, Silicones, Salicyclic acid, Mercury, Mercury Compounds and several other ingredients.

Please visit Oneiro Clean Standards here for more information. You cannot find them in any of our products we create for you!

Our bottles and tubes are all made from 30% post-consumer recycled (PCR) plastic, most coming from waste in the oceans. This is the highest amount of PCR plastic that we can use while still maintaining the integrity and benefits of our products. All of our bottles, tubes, and clutch are fully recyclable, including our labels which are made with recycle-safe ink. Our products work to clean the oceans as we manufacture, and also ensure we leave no waste behind. Our bottles are opaque enough to protect your products from UV light and transparent enough to see how much product is left. 

All of our packaging, including bottles, tubes, and caps, were independently tested and are BPA free.

We do not use any synthetic fragrances. Fragrance is listed on our shampoo and not our conditioner. Our fragrances are derived from natural botanicals, as we are not fragrance-free products. 

In our shampoo, we include Benzyl Alcohol and Isopropyl Alcohol. Benzyl is a preservative to help kill bacteria that is common in most shampoos and ours contains less than 1%. Since our products contain numerous essential botanicals, Isopropyl Alcohol is necessary to use as an emulsifier to keep the water and natural extracts together. We use less than 1% of Isopropyl Alcohol in our products.

Oneiro products use all natural ingredients to calm and soothe skin and is designed for sensitive skin, and for all skin types.

Oneiro products are designed for sensitive skin, so we use all natural ingredients to calm and soothe skin. We specifically use NATURA-TEC ABYSOFT and AQUAXYL™. NATURA-TEC ABYSOFT creates a delicate film that imparts maximum comfort and suppleness to the skin. It leaves a protective veil like a second skin to continuously condition skin. It increases the hydration rate over 60% after 5 days, and protects the cutaneous barrier. AQUAXYL™ is a universal and complete solution made up of a patented complex of natural sugars derivatives to help dehydrated skin. It smooths and restructures dry, cracked, and itchy skin, both immediately and with long-term effects. Some of our customers that have eczema, rosacea have seen signs of improvement on their skin.

Our goal was to develop formulations that were safe and effective for the entire family, including men, women, and children of all ethnicities, ages, and hair types. What makes Oneiro unique is that our products are designed to be used by everyone in specific climates.

We developed “Oneiro Clean Standards” with skincare concerns in mind! Our Clean Standards lists ingredients and chemicals that are not allowed in our products, including those that are known or suspected to cause skin irritation. Anyone with allergies should check all ingredients to ensure they will not react to the products. We follow US standards as well as the rigorous EU standards for allergens. We have also tested our products on individuals from a wide range of ethnicities and ages for skin irritations and allergic reactions.

We sell wholesale to those who have eCommerce stores, brick-and mortar shops, run gifting programs, work at travel agencies, are event planners, and more!

We love partnering with retailers and business owners who want to bring a line of highly effective, clean self care products that are made in the USA, to their conscious beauty clients.

You’ll join our community of retailers to receive exclusive tips and tricks, insights on how to promote our products to your customers, and have access to exclusive events and promotions.

ONEIRO offers an indulgent self care experience that are great for you, your dog, and our earth.

Our human and dog formulas comprise of carefully selected natural ingredients perfected through advanced scientific processes, providing unparalleled holistic healing and natural well-being. Our products elevate the self care rituals, provide a memorable experience and uplift the mood, ensuring that the psychological benefits of the scent last long after use.

You can purchase however many Oneiro kits or individual products you need to fulfill your customer demands.

One of our team members can work directly with you to provide the perfect combination and number of products to fit your needs. Just email hello@theoneiro.com with the title “Bulk Retail Order”

You may purchase Oneiro products through your membership on our website (just log in!) or directly with our team. Just emailhello@theoneiro.comwith the title “Bulk Wholesale Order”.

You can also apply to be a partner on our website (just log in!) or apply to be a Retail or a Hotel & Vacation Homes partner.

You may purchase Oneiro products through your membership on our website (just log in!) or apply to be a a Retail or a Hotel & Vacation Homes partner. If you have questions email our team with the title “Bulk Wholesale Order” and we will be happy to walk you through the process.

To receive exclusive wholesale pricing on our complete kits, you must satisfy a minimum order value of $250.

Just email hello@theoneiro.com with the title “Bulk Wholesale Order” for any questions.

Simply fill out our inquiry form and you will be assigned a wholesale representative who will walk through the order placement process.

If you are unhappy with your purchase, we offer a 60-day money back guarantee for wholesale orders.

If you own one or more vacation homes that you rent out to travelers, you’re a travel host!

We love partnering with fellow vacation home owners and want to support your business. We know your guests deserve the ultimate luxury experience when they travel to your properties and we want to help you achieve that with beautiful hair and skin care products. As a wholesale partner with Oneiro, you’ll surprise guests with special luxury products and be part of our community to receive exclusive tips and tricks about the travel industry and have access to exclusive events and promotions.

We’re a mighty women-founded business that believes in high moral and ethical standards for our products and operations. We’re a team of vacation home owners and experts, and can anticipate your business goals and needs. We partner with you to make your guests feel special when they choose your properties, and believe in the power of transformation and highly effective self care products to do just that.

You can purchase however many Oneiro kits or individual products you need to fulfill your guest turnover each month or year. One of our team members can work with you to provide the perfect combination and number of bulk products you need.

You may purchase Oneiro products directly from our website through an established wholesale user account or directly with your sales representative. If you do not have a representative or user account please email hello@theoneiro.com through the “Bulk Wholesale Order” (This should be a hyperlink to the order form)

You may purchase bulk orders of products as a full kit or separately.

To receive exclusive wholesale pricing you must satisfy a minimum order requirement of $250 order value.

We recommend creating a wholesale login account to help navigate your purchase history more easily and view our private wholesale page.

Click here to reset your password.

We have a 60-day money back guarantee on all wholesale orders.

We’re now accepting applications! You must be 18 years or older to apply and live in the USA. Find out more detail and the link to apply on our Affiliate page.

You must be 18 years or older to apply and live in the USA. Find out more details on our Affiliate page

We’re the perfect match if you:

• Love to try new self care products.
• Are conscious about the quality of products you use but also its impact on our planet.
• Are passionate about clean beauty.
• Have a digital-first mindset and are comfortable building creative content independently.
• Are excited to impact the self care, clean beauty industry with us!

Find out more details here.